24 Hour Helpdesk

Vale Services operates a 24/7 Helpdesk for all clientele- thereby taking an extra step in delivering an efficient response to each individual query.Each member of the Helpdesk has had the training required to ensure they can help with any situation that may arise daily- no query cannot be dealt with.

Requests are acknowledged and responded to either by phone or email. Email responses are only active during normal working hours and therefore more adequate for incidents that are not time critical. The Phoneline on the other hand is active 24/7- thus suitable for all requests, although if urgent, this method of enquiry is considered as the best to undertake job querying due to the limited time frame a client would require.

Our Services

Client Portal

Each of our clients is provided their own dedicated web portal, giving them retail time communication on active jobs and providing a simple and effective media to log new requests.

Our Services

Vale Services covers a wide array of service ranging from internal fabric works, data & networking, climate control, external roofing repairs and many more.

24/7 Helpdesk

Contact Us Today- Please click here to request a new reactive call out or quotation.

Reactive Maintenance

Our devoted 24/7 Helpdesk ensures all calls are handled promptly and work is prioritised accordingly.

Planned Maintenance

Planned maintenance at Vale Services always incorporates the needs and requirements your business needs in order to create the best plan to complete such works.

Projects & Refurbishments

Vale Services have been undertaking refurbishment projects since establishment in 2002.

Contact Us

 

Address – 100 Wellington Street Leeds LS1 4LT

Phone – (0113) 2373080

Fax – (0113) 2373079

Email – info@valeservices.co.uk

 

About Vale Services

Offering a full range of services from major refurbishments to daily reactive maintenance, all works are carried out to the high standards our clients expect and deserve. With a committed management team and a workforce of qualified, dedicated engineers, our reputation for quality and attention to detail has ensured the continued growth of the business and our ongoing customer relations.

 

Client Portal

Click here to log in to our online portal